Privacy Policy

Effective Date: August 2025

At Dental Implants Wirral (https://dental-implants-wirral.co.uk), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or contact us through our online forms.


Who We Are

This website is operated by The White House Dental Practice, based in Heswall, Wirral. We are committed to safeguarding the privacy of our patients and website users.

If you have any questions about this policy, please contact:

The Data Protection Officer
Tel: 0151 342 2793
Address: The White House Dental Practice, 57 Pensby Road, Heswall, Wirral, CH60 7RB


What Information We Collect

We may collect and store the following data:

  • Personal details: Name, email, phone number, and address when submitted via contact forms.

  • Health-related information: When provided voluntarily for consultation or treatment purposes.

  • Technical data: IP address, browser type, and browsing behavior via cookies and analytics tools.


How We Use Your Data

Your personal information may be used to:

  • Respond to your enquiry or consultation request.

  • Provide information about treatment options or services.

  • Improve our website and user experience.

  • Contact you with updates, special offers, or appointment reminders (with your consent).

We do not sell your data to third parties.


Lawful Basis for Processing

We rely on the following legal bases for processing your personal data:

  • Consent – for marketing communications and contact forms.

  • Contract – to provide dental treatment and consultations.

  • Legal obligation – for record-keeping in line with dental industry regulations.


Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device. You can control or disable them via your browser settings.


Data Storage and Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Data may be stored on secure servers, and access is limited to authorised staff only.


Third-Party Services

We may use third-party tools (like appointment software or analytics) that process data on our behalf. These providers are GDPR-compliant and only process data to support our services.


Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict processing.

  • Withdraw consent at any time.

To exercise any of these rights, please contact us directly.


How Long We Keep Your Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined above or as required by law (e.g., for dental records).


Changes to This Policy

We may update this privacy policy from time to time. Please check this page occasionally to stay informed of any changes.


Contact Us

If you have any concerns or would like more information about our privacy practices, please contact: 0151 342 2793